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Privacy Policy

Privacy Notice - Mining Lab

Last updated: 11 January 2025

Mining Lab (“Mining Lab”, “we”, or “us”) is committed to protecting the privacy of our customers, and we take our data protection responsibilities with the utmost seriousness.

This Privacy Notice describes how Mining Lab collects and processes your personal data through the Mining Lab websites and applications that are referenced in this Privacy Notice. Mining Lab refers to an ecosystem comprising Mining Lab websites (whose domain names include but are not limited to www.icxx3.com), mobile applications, clients, applets and other applications that are developed to offer Mining Lab Services, and includes independently-operated platforms, websites and clients within the ecosystem (e.g., Mining Lab Open Platform, Mining Lab Launchpad, Mining Labs, Mining Lab Charity, Mining Lab DEX, Mining Lab X, JEX, and fiat gateways). 

This Privacy Notice applies to all Personal data processing activities carried out by us, across platforms, websites, and departments of Mining Lab.

To the extent that you are a customer or user of our services, this Privacy Notice applies together with any terms of business and other contractual documents, including but not limited to any agreements we may have with you.

To the extent that you are not a relevant stakeholder, customer, or user of our services, but are using our website, this Privacy Notice also applies to you together with our Cookie Notice.

This Notice should therefore be read together with our Cookie Notice, which provides further details on our use of cookies on the website. Our Cookie Notice can be accessed.

The Mining Lab group is made up of different legal entities. In this regard, the controller of your personal data is the legal entity that determines the "means" and the "purposes" of any processing activities that it carries out. 

What Personal Data does Mining Lab collect and process?

Personal data is data that identifies an individual or relates to an identifiable individual. This includes information you provide to us, information which is collected about you automatically, and information we obtain from third parties.

Information you provide to us. To open an account and access our services, we'll ask you to provide us with some information about yourself. This information is either required by law (e.g., to verify your identity and comply with “Know Your Customer” obligations), necessary to provide the requested services (e.g., you will need to provide your email address in order to open your account), or is relevant for certain specified purposes, described in greater detail below. In some cases, if we add services and features you may be asked to provide us with additional information.

Failure in providing the data required implies that Mining Lab will not be able to offer you our services.

We may collect the following types of information from you:

Category of Personal Data

Types of Personal Data

Personal Identification Data.

Full name, e-mail address, gender, home address, phone number, date of birth, nationality, proof of residency, signature, utility bills, photographs, and a video or voice recording of you

Sensitive and Biometric Personal Data

Mining Lab may also collect sensitive personal data when permitted by local law or with your consent, such as biometric information, for example to verify your identity by comparing the facial scan data extracted from your selfie or video with the photo in your government issued identity document

Government Identifiers

Government issued identity documents such as passport, national identification number, national identity card details, drivers licence numbers

Online Identifiers

Social media domains/ profiles (such as Telegram,etc.)

Institutional Information (If you are an institutional customer)

Proof of legal formation, personal identification data for all material beneficial owners, personal data about the board of directors senior persons responsible for the operations of the body corporate

Financial Information

Bank account information, payment card information, source of funding, source of wealth, Mining Lab account information, Mining Lab user ID and pay ID

Wallet Information

Wallet address, wallet ID, and other information related to integrations that you select 

Transaction Information

Information about the transaction you make on our services, such as the name of the recipient, your name and e-mail

Information from Cookies

See our cookies notice for more information.

Employment Information

Job title.

Communications

Surveys responses, information contained in the Survey. Communications with us including call recordings with our customer services team, communications with interfaces such as chatbots.

Contact Information

E-mail address, country, region,

Where relevant, Politically Exposed Person’s (“PEP”) Information

Information on whether you (or someone close to you) holds a prominent public function or presence on sanctions lists. We may need to collect certain additional information to comply with our legal requirements or in our legitimate interest. The types of personal data collected will vary depending on the availability of PEP checks in your location and the identity services selected by us including but not limited with e.g. information extracted from a utility bill a user uploads or other information or documents provided by you, publicly available information from media searches, sanctions and PEP lists.

Information we collect from you automatically. To the extent permitted under the applicable law, we may collect certain types of information automatically, for example whenever you interact with us or use the services. This information helps us address customer support issues, improve the performance of our sites and services, maintain and or improve your user experience, and protect your account from fraud by detecting unauthorized access.    

Information collected automatically includes:

Category of Personal Data

Types of Personal Data

Browsing Information

Device ID, browsing information such as name and version, Internet Protocol (“IP”) address    , internet connectivity data, operator and carrier data, login data, browser type and version, device type category and model, time zone setting and location data, language data, application version. browser plug-in types and versions, operating system and platform, other information stored on or available regarding the devices you allow us access to when you visit our Platforms

Usage Data

Authentication data, security questions, click-stream data, public social networking posts, and other data collected via cookies or similar technologies.

Information about how our Services are performing when you use them, e.g., error messages you receive, performance of the site information, other diagnosis data.

Marketing and Research Information

Identifiers – the IP address, or other online identifiers of a person, e-mail address if used for direct marketing, and name and address

Demographic data - (e.g., income, family status, age bracket, gender, interests, etc)

Browser/web history data and preferences expressed through selection/viewing/purchase of services and content, information about your mobile device including (where available) type of device, device identification number, mobile operating system.

Analytics and profiles of the individuals based on the data collected on them.

Interests or inferred interests and marketing preferences.

Information we collect from our affiliates and third parties.

From time to time, we may obtain information about you from our affiliates or third party sources such as KYC vendors as required or permitted by applicable law.

Category of Personal Data

Type of Personal Data

Affiliates

In accordance with applicable law, we may obtain information about you from the group of companies related to us by common control or ownership (“Affiliates”) as a normal part of conducting business, so that we may offer our Affiliates’ Services to you.

We may obtain information about you such as Personal Identification Data, Transactional Information, Institutional Information, Usage Information. 

For example, if you want to convert cryptocurrency into fiat and make withdrawals into your bank account, we might need to exchange information with Bifinity UAB . For more information about how Bifinity UAB processes this information you can check its Privacy Notice here.

Blockchain Data

We may analyze public blockchain data, such as transaction ID’s, transaction amounts, wallet address, timestamps or transactions or events.

Retail Merchant Information

When conducting a transaction with a third-party merchant, the merchant may provide us with personal data about you such as name, contact information, transaction information. 

Public Database Information

We obtain information about you from public databases, such as the United Nations Sanctions List, US ITA Consolidated Screening List, and the SEC EDGAR, including your name, address, email address, phone number, gender, national ID number and nationality/country of residence, date of birth, job role, public employment profile, listing on any sanctions lists maintained by public authorities, and other data as necessary

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

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